FAQs for Shop Broz

What products do you sell at Shop Broz?

• We offer a wide variety of products including fashion, accessories, home essentials, electronics, beauty products, and more. We carefully curate our selection to ensure quality, style, and value.

How can I place an order?

• Simply browse our online store, add items to your cart, and proceed to checkout. You can pay using various secure payment methods, including credit cards, PayPal, and more.

Is it safe to shop on your website?

• Yes! Shop Broz uses SSL encryption to ensure that all your personal and payment information is securely processed. We also partner with trusted payment gateways to protect your data.

Can I change or cancel my order?

• Once an order is placed, it is processed quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to assist you before the order is shipped.

How do I track my order?

• After your order is shipped, we will send you a tracking number via email, which you can use to track your shipment’s progress. You can also check your order status in your account on our website.

Do you offer international shipping?

• Yes, we offer international shipping to various countries. Shipping fees and delivery times vary depending on your location. For more details, check our shipping policy or contact us for specific inquiries.

How can I return or exchange an item?

• If you are not satisfied with your purchase, you can return or exchange items within 30 days of receipt, as long as they are unused and in their original condition. Please visit our returns and exchanges page for more details on how to start the process.

What if an item I want is out of stock?

• If an item is out of stock, you can sign up for an email notification to be alerted when the product is back in stock. We are constantly restocking our inventory to ensure you can get what you need!

How do I contact customer service?

• You can reach us by email at shopbroz111@gmail.com , or through our contact page. Our friendly customer service team is here to help with any questions, concerns, or feedback you may have.

How do I create an account on Shop Broz?

• To create an account, simply click on the “Sign Up” button at the top of the page and enter your email address and password. Having an account allows you to track orders, save your preferences, and make future shopping easier.

• All of our transactions are processed in US Dollars. If your credit card is based in another currency, the order total will be calculated according to the daily exchange rate applied by your card issuer on the date the transaction is processed.